Privacy Policy

Last Updated: October 12, 2025

This Privacy Policy describes how Lumexart Studio Limited (“we”, “our”, or “us”) collects, uses, and protects personal information of individuals (“you”, “your”, or “user”) who visit our website, interact with our digital properties, or engage our professional services.

By accessing our website or providing your personal information, you agree to the terms of this Privacy Policy.

If you do not agree with this policy, please discontinue use of our website and services.

1. Who We Are

Lumexart Studio Limited is a digital product design consultancy specializing in UI/UX design for SaaS, fintech, and technology companies.

Our registered business address is:

Lumexart Studio Limited

No. 54–62 Lockhart Road
The Broadway, Unit 04-05, 16th Floor
Wanchai, Hong Kong

Email: michail@lumexart.studio

Website: https://www.lumexart.studio

Lumexart Studio Limited acts as the Data Controller for personal data collected through this website.

2. Information We Collect

We collect personal and non-personal information for legitimate business purposes including lead generation, service delivery, communication, and analytics.

2.1 Information You Provide Directly

When you interact with our website or contact us, we may collect:

Contact information

  • Name

  • Business email address

  • Company name

  • Phone number (if provided)

Project information

  • Details about your company, product, or design needs

  • Technical or business requirements related to potential projects

Communication data

  • Messages sent via forms, email, or consultation calls

Billing information

  • Billing address and transaction identifiers processed through secure payment providers.

Payment data is processed securely via Stripe and is not stored on our servers.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Approximate geographic location

  • Browser type and version

  • Device and operating system information

  • Website usage data such as pages visited and session duration

  • Referring URLs and traffic sources

  • Analytics events and interaction data

This information helps us understand how visitors use our website and improve user experience.

2.3 Information from Third-Party Services

We may receive data from third-party platforms used to operate our services, including:

  • Calendly for scheduling meetings

  • Stripe for payment processing

  • Brevo for email communication and CRM management

  • Google Analytics and Meta Pixel for website analytics and marketing insights

These providers process data according to their own privacy policies.

3. How We Use Your Information

We process personal data under the lawful bases of legitimate interest, contractual necessity, consent, and legal obligations.

We use collected information to:

  • Provide and deliver our design services

  • Respond to inquiries and schedule consultations

  • Prepare proposals, contracts, and invoices

  • Communicate with clients and prospective clients

  • Send occasional updates or marketing communications (with consent)

  • Improve website performance and usability

  • Analyze traffic and user behavior

  • Prevent fraud and maintain website security

  • Comply with legal obligations

We do not sell, rent, or trade personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and analyze visitor behavior.

Types of cookies we may use include:

Essential cookies

  • Required for the basic operation of the website.

Analytics cookies

  • Used to understand website traffic and visitor behavior via tools such as Google Analytics.

Marketing cookies

  • Used for measuring advertising performance and personalization via platforms such as Meta or Google Ads.

You can manage or disable cookies through your browser settings.

5. Data Storage and Security

We implement industry-standard security measures to protect personal information, including:

  • Secure cloud infrastructure

  • Encryption and access controls

  • Password-protected systems

  • Restricted internal access to personal data

Payment information is processed through Stripe, which complies with PCI-DSS security standards.

We retain personal data only as long as necessary to fulfill business purposes or comply with legal obligations.

6. Sharing Data with Third Parties

We may share information with trusted service providers only when necessary to operate our services.

These may include:

  • Payment processors (Stripe)

  • Scheduling platforms (Calendly)

  • CRM and communication tools (Brevo)

  • Cloud hosting providers (such as Vercel or Google Cloud)

All service providers are required to maintain appropriate confidentiality and data protection standards.

7. International Data Transfers

Because our company and service providers operate globally, personal data may be transferred outside your country of residence.

Where required, we ensure such transfers comply with applicable laws including GDPR through mechanisms such as:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

  • Data processing agreements with appropriate safeguards.

8. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

  • Depending on your jurisdiction, you may have the right to:

  • Correct inaccurate or incomplete information

  • Request deletion of your personal data

  • Restrict how we process your data

  • Receive your data in a portable format

  • Object to certain types of processing

  • Withdraw consent at any time for marketing communications

To exercise any of these rights, please contact us at:

michail@lumexart.studio

We will respond to requests within 30 days.

If you believe your data protection rights have been violated, you may lodge a complaint with your local data protection authority.

9. Marketing Communications

If you submit your contact details through our website, we may occasionally send updates about our services, insights, or case studies.

You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16.

We do not knowingly collect personal data from children. If we become aware that such information has been collected, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Last Updated date. Continued use of the website after updates constitutes acceptance of the revised policy.

12. Contact Information

If you have any questions regarding this Privacy Policy or how we handle personal data, please contact us:

Lumexart Studio Limited

No. 54–62 Lockhart Road
The Broadway, Unit 04-05, 16th Floor
Wanchai, Hong Kong

Email: michail@lumexart.studio

Website: https://www.lumexart.studio

Lumexart Studio Limited acts as the Data Controller for personal data collected through this website.